Returns & Exchanges
At Zawina Morocco, we want you to be completely satisfied with your natural beauty journey. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products in their original packaging.
Initiate Your Request
Contact our beauty support team within 30 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unopened items in their original Moroccan-inspired packaging to ensure they remain protected during transit.
Ship the Items
Affix the provided shipping label or use a tracked courier service to send your parcel back to our fulfillment center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing