Frequently Asked Questions
Everything you need to know about our authentic Moroccan beauty secrets.
Are your products 100% organic and authentic?
Yes, all Zawina Morocco products are ethically sourced directly from Moroccan cooperatives. Our Argan and Prickly Pear oils are cold-pressed, certified organic, and free from synthetic additives or preservatives.
How long does shipping take?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Domestic shipping takes 3-5 days, while international delivery generally takes 7-14 business days depending on the destination.
What is your return policy?
We want you to love your glow. If you are not satisfied, we accept returns on unopened and unused products within 30 days of delivery. Please contact our support team to initiate a return.
How should I store my beauty oils?
To preserve the potency of the antioxidants and vitamins, store your oils in a cool, dark place away from direct sunlight. Ensure the cap is tightly sealed after every use.
Are your products cruelty-free?
Absolutely. We are committed to ethical beauty. None of our products or ingredients are tested on animals, and we work exclusively with suppliers who share our cruelty-free values.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.